Syndicate System

The syndicate system is an award winning, unique, innovative and powerful business simulation which can test business critical skills, decision making and leadership under pressure. It can be used for key leadership hires, promotions, process testing and crisis management exercises. 


Key Benefits

  • Develop and review business critical skills
  • Review and improve critical decision making ability
  • Transform team working
  • Evaluate key technical and negotiation skills
  • Provide a robust, transparent means of evaluating leadership potential
  • Immerse is completely portable and can be delivered at any location
  • Scenarios can be created to suit any operating context
  • Enables scenario based interventions and challenges to match the culture and management style of your organisation

Winner of The Law Society Excellence Awards 2011

Learning and Development Category

Winner of the Legal Education Training Group Award for “Best Use of Technology” 2012


Immerse presents scenario based training in a unique way by placing delegates into video and audio monitored syndicate rooms. This enables the pace and difficulty level of the scenario to be controlled according to the responses of delegates. Interventions in the form of emails, phone calls, video footage of the scenario and live role players can be initiated remotely at any particular moment and alternative versions can be delivered to match consequences with the actions and decisions of those taking part.  Delegates will test and apply their technical, legal and procedural knowledge in a fast moving scenario laden with multiple tasks and issues to demonstrate their ability to bring a complex and intense situation under control for the benefit of the client, enabling the firm to effectively support and represent them during a crisis. A key feature of the scenario is the need to balance technical skills with core competencies, using influence and negotiation to meet the needs of the situation. At the end of the Immerse session, delegates will be able to:

  • Apply their skills and procedural knowledge to a realistic scenario
  • Identify and apply internal, firm specific procedures
  • Meet key competencies in managing an organization’s needs in a critical business, legal, regulatory and reputational context
  • Perform as a team in a high-demand environment


Delegates are selected by the host organisation and receive a comprehensive briefing regarding Immerse (not the scenario) and the context in which they will have to perform. They are then divided into teams of 4-8 members and allocated syndicate rooms.

The syndicate rooms contain background briefing material, cameras with audio and visual transmitters (to enable the rooms to be observed), a TV monitor, a telephone with speaker, and an option to include a laptop with access to company intranet and the Internet. Everything that happens within the syndicate room is transmitted to a control room (where the pace of scenario development will be dictated) and a viewing room where company representatives can observe and, if desired, feed into the control room. The scenario then unfolds in real time creating a realistic and challenging learning environment.

Once acquainted with the briefing, delegates will observe and listen to the first scenario feed through the TV monitor. This feed will enable them to identify the issues that they are dealing with, set objectives and initiate a plan of action.

Throughout the scenario delegates will be expected to deal with ‘slow burn’ tasks (for example the analysis of data) and ‘fast burn’ tasks (for example dealing with a media request or briefing a senior manager). We can create a mock company as part of the scenario, with a website, emails and characters in management positions, which enables the exercise to take place in an operating context relevant to that of the client, but without references to real situations, experiences or people that may cause internal issues. The use of a ‘proxy’ organisation allows issues to be examined and rehearsed in a neutral setting.


The scenario is generally played out in three 50-60 minute sessions interspersed with plenary sessions, the purpose of which is to enable delegates to reflect and feed back their experiences. The plenary sessions also ensure that all delegates are brought to ‘a level playing field’ and none get left behind.

During the course of the exercise the pace of the scenario is increased in response to delegate activity. New information is injected that creates new challenges, demanding innovative responses from the team who find that they are dealing with ‘everything all at once’. At the conclusion of the exercise the delegates debrief the scenario and share their experiences with the Immerse team and company representatives.



“Absolutely first class-deserves the awards received for it”

Head of Litigation and member of Management Board.


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